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IFS Techno-Functional Consultant / IFS Platform Specialist

NeoWork

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Location
Mexico; MX
Employment
Full-time
Level
Mid-Senior level
Department
NeoWork
We are seeking a highly experienced IFS Techno-Functional Platform Specialist to support and optimize the IFS Cloud environment across configuration, extensibility, integrations, and platform administration. This is not a core development role, but requires deep hands-on expertise with IFS configuration, workflows, security, upgrades, and troubleshooting within a complex enterprise environment. Core Responsibilities IFS Configuration & Platform Administration • Configure and support IFS Cloud platform (Aurena client, page designer, custom fields, custom actions) • Manage IFS extensibility framework (custom events, workflows, business process automation, projections) • Administer security model including users, roles, permission sets, and access control • Manage background jobs, scheduled tasks, report routing, and system configurations • Support IFS upgrades, service updates, environment readiness, regression validation, and rollback planning Integrations & Technical Support • Support IFS Connect, queues, routing rules, and platform integrations • Troubleshoot application, workflow, data, and integration-related issues • Investigate logs, system behavior, and performance issues to identify root causes • Monitor system health, background processing, and platform performance • Support configuration and optimization of native and extended IFS functionality Collaboration & Documentation • Partner with IT/IS teams and business stakeholders on prioritization and solution design • Coordinate platform changes, enhancements, and system improvements • Document configurations, integrations, workflows, and technical procedures • Support continuous improvement and automation initiatives Requirements • Strong hands-on experience with IFS Cloud / IFS Applications • Deep experience in IFS configuration, extensibility, and platform administration (not core code development) • Experience with Aurena, custom fields, custom actions, events, workflows, and projections • Strong knowledge of IFS security model (users, roles, permissions, access control) • Experience supporting IFS upgrades, maintenance, and troubleshooting • Experience with IFS Connect, integrations, queues, and routing rules • Strong analytical and problem-solving skills within ERP environments • Ability to work independently in a remote environment • Strong communication skills and experience working with U.S.-based teams Nice to Have • Experience in complex enterprise environments • Exposure to business process automation and system optimization • Familiarity with integration best practices and documentation standards • Experience with performance tuning and platform monitoring within IFS Benefits • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.