Field Service Engineer (Utility BESS)

Responsibilities Health, Safety & Compliance: • Always work in accordance with UK health and safety legislation, company procedures, and site-specific requirements. • Perform risk assessments and method statements (RAMS) before commencing work. • Ensure compliance with electrical safety standards, and lockout/tagout (LOTO) procedures. • Promote a strong safety culture and report hazards, incidents, and near misses Preventative Maintenance: • Conduct planned preventative maintenance (PPM) on BESS installations. • Inspect battery enclosures, PCS (Power Conversion Systems), transformers, switchgear, HVAC systems, fire suppression systems, and monitoring equipment. • Complete maintenance documentation accurately and on time. • Ensure service activities meet contractual requirements and OEM standards. Fault Finding & Repairs • Diagnose and resolve electrical, mechanical, communication, and control system faults. • Perform root cause analysis and implement corrective actions. • Replace defective components including: Battery modules; Inverters/PCS units; Communication devices; UPS systems; Fire Alarm systems; Gas alarm systems; Temperature management systems • Coordinate with technical support and engineering teams for complex issues. Commissioning & Testing: • Support site commissioning activities for new energy storage projects. • Conduct functional testing, electrical verification, and system performance assessments. • Assist with system energisation and grid compliance testing. • Produce commissioning reports and handover documentation. Remote Monitoring & Support • Utilise SCADA and remote monitoring platforms to investigate alarms and performance issues. • Support customer requests and technical queries. • Escalate critical issues appropriately to engineering and management teams Documentation & Reporting • Complete service reports using company service management systems. • Maintain accurate records of work completed, parts used, and recommendations. • Update technical documentation and service databases. Customer Engagement • Act as the primary technical representative on site. • Build strong relationships with customers, contractors, and suppliers. • Deliver high levels of customer service and professionalism. Requirements Essential: • NVQ Level 3, City & Guilds, HNC/HND, or equivalent qualification in Electrical Engineering. • Experience working on: Battery Energy Storage Systems (BESS); Renewables; Low-voltage (LV) electrical systems; Industrial power systems • Strong electrical fault-finding skills. • Experience interpreting electrical drawings and schematics. • Full UK Driving Licence. • Ability to work independently in a field-based environment. • Right to work in the United Kingdom. Desirable: • Previous experience with utility-scale battery storage systems. • Authorised Person (AP) or Senior Authorised Person (SAP) experience. • Experience with: SCADA systems; PLC controls; Power electronics; Inverters and converters • G99/Grid Code knowledge. • Renewable energy industry experience Technical Competencies: • Electrical installation and maintenance • High-voltage switching awareness • Power conversion systems • Battery technologies (Lithium-Ion preferred) • Protection systems • Network communications • SCADA monitoring systems • Root cause analysis • Technical reporting • Reading and interpreting electrical schematics Personal Attributes: • Strong commitment to safety. • Excellent problem-solving abilities. • Customer-focused mindset. • Self-motivated and organised. • Strong communication skills. • Flexible and willing to travel. Working Environment: • Field-based role covering South East England. • Frequent travel to customer sites. • Overnight stays. • Outdoor work in all weather conditions. • Remote diagnosis of faults and issues We offer you • A dynamic environment with high responsibilities and an independent working style • The opportunity for professional development and growth in one of the most fast-growing industries. • An environment of open communication where all ideas and opinions are valued • Collaboration with an international and diverse team from all over Europe • Possibility for remote work • Qualified training and support with our buddy system • A detailed introduction to our product portfolio • Competitive salary and a great bonus structure • Attractive additional benefits that vary depending on the country